How Organizations Can Benefit from HR Technology
HR technology is an umbrella term that encompasses the software and hardware used for the automation of the human resource function in organizations. This can include everything from employee payroll to talent acquisition and from performance management to benefits administration. Through the use of HR technology, professionals in the field can work more efficiently and deliver an improved employee experience.
Role of HR Technology During and Post Pandemic
The Covid 19 pandemic compelled individuals and organizations to make the shift to a remote workforce and many were not equipped to make this transition smoothly. There were many hurdles, delays, and glitches concerning communication, processes, and the achievement of KPIs. This is where technology came in. Its use became essential to keep business processes running, and HR is no exception.
During the pandemic, organizations have greatly relied on new-age HR technology for the smooth performance of HR tasks/processes. Having experienced its need and use in the Covid-struck world, its importance is expected to grow in the future. So whether you’re someone working in a TV and cable company such as Cox cable or an IT firm, HR technology is a must to foster employee engagement and productivity. Let’s see how it can transform HR practices for the better.
Online Interviewing
During the pandemic, the trend of online interviewing has gained momentum. You now no longer need to meet an individual in person to assess their potential for a job role. Having said that, artificial intelligence and machine learning are the way forward in online interviewing. Such techniques and methods can filter applicant pools to select the most suitable candidates for a job/position. This would save the time and effort of the HR staff and help them make better decisions without much hassle. Although these methods are very much present, they are yet to become mainstream in the field of HR.
Freelancers Management Systems
Due to the uncertainty caused by the pandemic, many firms have started considering hiring freelancers for contractual work rather than permanent employees. The move is cost-effective in the sense that it does not require the company to provide additional benefits such as insurance, medical expenses, paid leaves, etc. It’s also beneficial for the freelancer because they can enjoy a higher ROI if they deliver responsibility. However, this increase in freelance work during the pandemic urges the need for systematic freelance management systems. This includes making smart contracts and developing an automated work hours monitoring system as well as a clear automated payroll system.
Employee Learning & Engagement Platforms
With work-from-home becoming the new normal, employees have had the chance to spend more quality family time and work on their skill sets through online workshops and training. However, workplace engagement has had to take a back seat. Although ways have been discovered to leverage HR technology and create forums and platforms for employee interaction and collaboration, there is still a need to step up in this regard.
Companies should consider using ERP systems to identify and analyze the skill deficiencies in their staff and then come up with training modules that are tailor-made to address the concerns/weaknesses. HR technology can be made use of to identify the areas of improvement and evaluating the impact of such training/workshops.
Familiarity with Employee Profiles & Company Goals
When employees are not working on-premises, an effort needs to be made to keep them updated about company goals, new hires, etc. This is important to keep everyone on the same page and drive them towards a shared goal. They must get to know each other even if they are not meeting in person. Although HR orientations and introductory sessions during the pandemic were common, there is a need to increase their frequency. This does not require a lot of time and effort. With HR technology, a simple directory of employees according to hierarchy can be developed. It would allow the staff to conveniently enhance their knowledge about a person, a project, or/and goal. When employees understand each other’s objectives and goals they can collaborate more productively and yield better results for the company at large.